Detail your services

Our water auditing service is an in-depth forensic analysis of all your historic water and wastewater charges covering all aspects of your invoices, see below:

Water Fixed Charges

Water Volume Charges

Waste Fixed Charges

Waste Volume Charges

Property Drainage

Roads Drainage               

Trade Effluent Charges

The service here extends to more than just a desktop exercise, our expert auditors will attend site to carry out a survey of your property, ensuring that all the charges that make up your bill are reflective of what is happening on site in terms of meter size, leakage, service connectivity, this survey will further confirm if there any opportunities for refunds/savings and will be the basis of any case we present to your water company.

Typically, in England, we can go back 6 years to recoup any refunds for services you have overpaid, our team will ensure you get the maximum returns possible by dealing with your water company on your behalf, finalising refunds and ensuring forward savings have been applied to your accounts.

Our statistics show that around 1 in 5 invoices we audit we find an error in, The auditors average refund value is in excess of £10k and to date they have identified over £4m of backdated refunds and savings for customers.